Frequently Asked Questions

We understand that this can be a difficult time for family and friends. It is very important to us that we offer families a bespoke experience. This ensures that every floral tribute is unique, reflecting the individuality of the person it has been designed for.
Our florists can offer guidance on choosing an appropriate floral tribute that are personal to both you and your loved ones. You may already have an idea in mind, or you may need a little help to decide on a design, colour, shape and size.
Please call us on 01625 447007 or use the contact form to make an appointment to pop in and see us. If this isn’t convenient, please do not hesitate to call us where we can arrange everything over the phone.

When you place your order, we’ll ask you for details of the following:

• The person that has died.
• The funeral arrangements.
• Contact details of the funeral director.

We will work closely with them to ensure the smooth delivery of the flowers, at a time and place designated by the funeral director. We usually aim to deliver the flowers on the morning of the funeral, a minimum of two hours before the service.

We recommend that you place your order a minimum of 72 hours before the funeral service to ensure that we are able to source and design your bespoke tribute. We do understand however that this isn’t always possible; we will always try our best to help, even if it’s last minute. Please don’t hesitate to contact one of our florists and we can discuss what is possible.

Yes! You can always choose to include a personal message with your floral arrangement. We have a wide selection of message cards to choose from, to suit all styles and colour schemes. If it isn’t possible for you to pop in and choose yourselves, our florists will choose a suitable card to accompany your flowers.

After the funeral, you may choose to place the flowers at the graveside or in a memorial garden. Some families choose to take some of the flowers home, gift them to friends and family or donate them to a local hospice or care home.

We offer a Repurposing Service where rearrange your funeral flowers into smaller arrangements, e.g. small posies, hatbox arrangements, smaller grave arrangements to place on the graves of other family members. To enquire about this service, please call us or use the contact form below.

Your wedding consultation is completely free and we provide and no-obligation quotation. We aim to get your quotation completed and to you within 2 working weeks.

We hold our consultations here at the shop in Sutton, Macclesfield. Find our address on our contact page.

Ideas! This can be as simple as having a colour scheme and a list of flowers you like, or having a photo of your dream bouquet. Whether this be a few screenshots on your phone, a Pinterest folder or a physical mood board full of photos, pictures are a great starting point for us to understand your vision for your wedding florals.

Equally, if you’re not sure what you want, we have plenty of resources to inspire and start this process with you.

• Details: dates, venues, contact details etc.
• A list of all the items you need, i.e. bridal bouquet, 2x bridesmaids, 5x buttonholes etc.

To avoid disappointment, we advise that you arrange your consultation ahead of time. We’re a small team and not always available to chat in depth to a bride if they pop in without an appointment.

It’s not always necessary to have a consultation, it really depends what you’re ordering. If you have any queries, please call us on 01625 447007 or use our contact form to enquire. We will be able to advise whether we think a consultation is necessary to discuss you requirements or make an alternative arrangement if you’re not able to visit our shop.

Please contact us directly for details on our Wedding Packages.

Yes, we do. We offer flowers on a weekly, fortnight and monthly basis. For a bespoke quotation, please use our contact form below to enquire.

Flowers on Subscription

We provide high quality bespoke designs for private and corporate clients in Macclesfield and the surrounding areas. Please use our contact form below to enquire.

We work with each client and their requirements on an individual basis. If you have a fixed budget, we will work within that and meet your requirements.

No, our consultations are free of charge and we offer a no-obligation quotation. We advise that you arrange your consultation ahead of time to avoid disappointment.

We understand that it may not always be possible to pop in to see us. Please don’t hesitate to call or email us with your questions and ideas.

We kindly ask you book your event flowers in 1-2 weeks advance. This allows us to plan ahead and source any particular blooms or sundries required for you floral designs. Understandably, being able to give this much notice is not always possible; we always have fresh, seasonal blooms in stock and will be able to help.